Almost everybody has some sort of interaction with artificial intelligence every day. From using face recognition to unlock your phone to asking Alexa to play your favourite song, there are many ways to use voice assistants. So, most people already use artificial intelligence (AI) and enjoy its benefits every day, whether they know it or not. Since so many people don’t really know what artificial intelligence is, it shouldn’t come as a surprise that most people don’t see its potential. But the eCommerce industry is one place where artificial intelligence is getting the attention it deserves. Why AI is needed…